Returns & Exchanges
At Glad2Glow, we want you to love your skincare journey, which is why we offer a 30-day return policy for unused and unopened products. If your order doesn't meet your expectations, we are committed to making it right through a simple exchange or refund process.
Initiate Your Request
Contact our glow support team via email with your order number and a brief explanation of why you would like to return the item.
Prepare the Package
Securely pack the unopened products in their original packaging to ensure they are not damaged during the transit back to our warehouse.
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Refund or Credit
Once our team inspects the returned items, we will issue a full refund to your original payment method or provide store credit within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing